Business Phone · Review · 2026
OpenPhone Review 2026: Features, Pricing, Pros, Cons & Alternatives
📱 Top Rated Business Phone for Startups📅 Last updated: April 29, 2026
OpenPhone (now rebranded as Quo) review covering business phone features, pricing, G2 scores, pros, cons, and the best alternatives for small businesses in 2026.
TL;DR
OpenPhone (rebranded as Quo in 2026) is the community's most recommended business phone tool for startups and small teams. It replaces the outdated desk phone with a clean app for calls, texts, and voicemail — with shared team inboxes, AI call summaries, and CRM integrations. It's more expensive than Grasshopper but far more capable. Highly recommended for teams of 2–50 people.
OpenPhone at a Glance
| Product | OpenPhone (now Quo) |
| Category | Business Phone / VoIP |
| Best For | Startups and small teams wanting modern business phone |
| G2 Score | 4.7 / 5.0 (2,100+ reviews) |
| Starter Plan | $15/user/month (annual) |
| Business Plan | $23/user/month (annual) — AI features |
| Enterprise | Custom pricing |
| AI Features | Call summaries, transcripts (Business plan) |
| Shared Numbers | Yes — team inbox for calls and texts |
| CRM Integration | HubSpot, Salesforce, Zapier |
| Official Website | openphone.com |
Pros and Cons
Pros
- ✓Highest-rated business phone app on G2 for SMBs
- ✓Shared team inbox — everyone sees the same calls/texts
- ✓AI call summaries and transcripts (Business plan)
- ✓Clean, modern mobile and desktop app
- ✓HubSpot and Salesforce integrations
- ✓Local US/Canada number included per user
Cons
- ✗No free plan (only 7-day trial)
- ✗More expensive than Grasshopper for solo operators
- ✗AI features require Business plan ($23/user/mo)
- ✗No desk phone hardware support
- ✗International calling costs extra
Best OpenPhone Alternatives
| Alternative | Best For | Starting Price |
|---|---|---|
| Grasshopper | Solopreneurs wanting a simple business number | $18/mo (1 user) |
| Google Voice | Individuals on Google Workspace (free for basic) | Free / $10/user/mo |
| RingCentral | Larger teams needing enterprise VoIP | $20/user/mo |
| Dialpad | AI-first business phone for mid-size teams | $15/user/mo |
| Nextiva | Best for customer-facing teams with UCaaS needs | $20/user/mo |
Frequently Asked Questions
Q: How much does OpenPhone cost?
A: Starter plan: $15/user/month (annual). Business plan: $23/user/month (annual). Enterprise: custom. Monthly billing is higher. Each user gets a local US/Canada number included.
Q: What happened to OpenPhone — is it now Quo?
A: Yes. OpenPhone rebranded to Quo in 2026. The product is the same — it's still the leading AI-powered business phone app for small and mid-size businesses.
Q: Is OpenPhone good for small teams?
A: Yes — OpenPhone is highly rated for teams of 2–50. The shared inbox feature lets multiple team members see and respond to calls and texts from the same business number.
Q: Does OpenPhone have AI features?
A: Yes. The Business plan ($23/user/month) includes AI call summaries and transcripts, helping teams quickly review call outcomes without listening to full recordings.
Q: OpenPhone vs Grasshopper — which is better?
A: OpenPhone is better for teams (shared inbox, AI features, CRM integrations). Grasshopper is better for solopreneurs who just want a business number separate from their personal phone, at a flat monthly rate.