Verified ReviewFounded 2002 · Bellevue, WA

Egencia (now Amex GBT Egencia) Review (2025)

Corporate travel management for mid-market and enterprise

4.1(2,103)

Quick Summary

Starting priceCustom
Free plan❌ No
Free trial❌ No
Company sizeenterprise
Founded2002
HeadquartersBellevue, WA

Egencia, now part of American Express Global Business Travel, offers managed travel services for mid-market and enterprise companies. With a focus on compliance, duty of care, and cost management, Egencia combines online booking with dedicated travel consultant support for complex global travel programs.

⚡ TL;DR — Egencia (now Amex GBT Egencia) at a Glance

  • Best for: Mid-market to enterprise companies, companies needing TMC support, global travel programs
  • Not ideal for: Small companies, startups, teams wanting self-serve booking
  • Key strength: Strong duty of care
  • Main limitation: Complex pricing
  • Top integration: SAP, Oracle, Workday

Egencia (now Amex GBT Egencia) Pros & Cons

Pros

  • +Strong duty of care
  • +Amex GBT backing
  • +Global inventory
  • +Dedicated support
  • +Strong compliance tools

Cons

  • Complex pricing
  • Implementation overhead
  • UX behind modern tools like TravelPerk

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Key Features

Online booking
Travel consulting
Policy management
Duty of care
Reporting
Carbon tracking

Integrations

SAPOracleWorkdayConcurExpensify

Best Industries for Egencia (now Amex GBT Egencia)

EnterpriseFinancial ServicesLegalHealthcare

Egencia (now Amex GBT Egencia) Pricing

Starting at: CustomNo free planNo trial

Egencia (now Amex GBT Egencia) uses a custom pricing model. For exact pricing based on your team size and requirements, visit the Egencia (now Amex GBT Egencia) website or contact their sales team.

Frequently Asked Questions

What is Egencia (now Amex GBT Egencia)?
Egencia, now part of American Express Global Business Travel, offers managed travel services for mid-market and enterprise companies. With a focus on compliance, duty of care, and cost management, Egencia combines online booking with dedicated travel consultant support for complex global travel programs.
How much does Egencia (now Amex GBT Egencia) cost?
Egencia (now Amex GBT Egencia) starts at Custom. Exact pricing depends on team size and features required.
What are the best Egencia (now Amex GBT Egencia) alternatives?
The top Egencia (now Amex GBT Egencia) alternatives are TravelPerk, SAP Concur, Expensify. See our full alternatives guide for a detailed comparison.
Is Egencia (now Amex GBT Egencia) good for enterprise companies?
Egencia (now Amex GBT Egencia) is specifically designed for enterprise companies. It's best for teams focused on Mid-market to enterprise companies and companies needing TMC support. It may not be the best fit for Small companies.

Top Egencia (now Amex GBT Egencia) Alternatives

TravelPerk

The all-in-one business travel platform

TravelPerk is the fastest-growing business travel management platform in the world. With the largest global inventory of flights, hotels, and rail combined with expense integration, sustainability reporting, and 24/7 support, TravelPerk makes business travel simple, cost-effective, and compliant for companies of all sizes.

4.7(3,241)
$0/moFree plan
European companiesdistributed teamscompanies wanting modern travel UX

SAP Concur

Enterprise-grade travel and expense management

SAP Concur is the market-leading travel and expense management solution for enterprise organizations. With deep SAP ecosystem integration, global compliance coverage, and enterprise-grade controls, Concur manages T&E for thousands of large companies worldwide — though its complexity and cost reflect its enterprise positioning.

4.0(8,921)
Custom
Large enterprise companiesSAP ERP usersglobal corporations with complex compliance needs

Expensify

Expense reports that don't suck

Expensify is a popular expense management tool known for its SmartScan receipt technology and simple user experience. Widely used by SMBs and growing companies, Expensify automates expense reporting with real-time card feeds, approval workflows, and direct accounting integrations.

4.4(5,812)
$5/mo per userFree plan
SMBsfield sales teamscompanies with heavy receipt volume

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