Egencia (now Amex GBT Egencia) Review (2025)
Corporate travel management for mid-market and enterprise
Quick Summary
Egencia, now part of American Express Global Business Travel, offers managed travel services for mid-market and enterprise companies. With a focus on compliance, duty of care, and cost management, Egencia combines online booking with dedicated travel consultant support for complex global travel programs.
⚡ TL;DR — Egencia (now Amex GBT Egencia) at a Glance
- Best for: Mid-market to enterprise companies, companies needing TMC support, global travel programs
- Not ideal for: Small companies, startups, teams wanting self-serve booking
- Key strength: Strong duty of care
- Main limitation: Complex pricing
- Top integration: SAP, Oracle, Workday
Egencia (now Amex GBT Egencia) Pros & Cons
✅ Pros
- +Strong duty of care
- +Amex GBT backing
- +Global inventory
- +Dedicated support
- +Strong compliance tools
❌ Cons
- −Complex pricing
- −Implementation overhead
- −UX behind modern tools like TravelPerk
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Best Industries for Egencia (now Amex GBT Egencia)
Egencia (now Amex GBT Egencia) Pricing
Egencia (now Amex GBT Egencia) uses a custom pricing model. For exact pricing based on your team size and requirements, visit the Egencia (now Amex GBT Egencia) website or contact their sales team.
Frequently Asked Questions
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Top Egencia (now Amex GBT Egencia) Alternatives
TravelPerk
The all-in-one business travel platform
TravelPerk is the fastest-growing business travel management platform in the world. With the largest global inventory of flights, hotels, and rail combined with expense integration, sustainability reporting, and 24/7 support, TravelPerk makes business travel simple, cost-effective, and compliant for companies of all sizes.
SAP Concur
Enterprise-grade travel and expense management
SAP Concur is the market-leading travel and expense management solution for enterprise organizations. With deep SAP ecosystem integration, global compliance coverage, and enterprise-grade controls, Concur manages T&E for thousands of large companies worldwide — though its complexity and cost reflect its enterprise positioning.
Expensify
Expense reports that don't suck
Expensify is a popular expense management tool known for its SmartScan receipt technology and simple user experience. Widely used by SMBs and growing companies, Expensify automates expense reporting with real-time card feeds, approval workflows, and direct accounting integrations.
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